Add items from the store to get started
Once you complete your sign-up and payment, here's a clear, step-by-step guide to what happens next — so you know exactly what to expect.
As soon as you complete the sign-up form, your information is securely transmitted to our team. You'll see a confirmation message on your screen, and we'll get to work right away.
Within 24 hours (usually much faster), our team personally reviews your information and creates your secure client portal. We set up your account, configure your delivery preferences, and prepare everything you need to get started.
Most accounts are ready within 2–4 hours. If you sign up late at night, you'll hear from us first thing in the morning.
Once your account is ready, you'll receive a welcome email with everything you need to log in and start building your legacy.
Once you log in, you'll have full access to your client portal. Upload videos, write letters, schedule deliveries, add recipients, and start preserving the moments that matter most.
You're in control. There's no rush, no deadline, and no pressure. Your account stays open and ready whenever you are. Many clients start with one message and add more over time.
Most accounts are set up within 2–4 hours. Our team works quickly, but we also review every account personally to ensure everything is configured correctly. If you sign up outside business hours, you'll receive your welcome email first thing the next morning.
First, check your spam or junk folder — sometimes emails get filtered. If you still don't see it after 24 hours, call or text us at 505-506-8788 and we'll resend it immediately or help you log in directly.
Yes — as soon as you log in, your portal is fully functional. You can upload videos, write letters, add recipients, and schedule deliveries immediately. There's no waiting period or approval process.
Your welcome email includes direct contact information for your dedicated team member. You can call, text, or email anytime — we're here to help you every step of the way. Many clients schedule a quick walkthrough call in their first week, and we're always happy to do that.
Join hundreds of families preserving their legacy with MemoirX. Your account will be ready within 24 hours.
Questions? Call us at 505-506-8788