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Pricing
Choose Your Plan - Everything Side by Side
See how our portals work.
Two portals. One for the person preserving their legacy — one for the loved ones who receive it. Explore both, fully interactive, no login required.
Where loved ones receive the legacy
A private, beautiful space for loved ones to receive messages, watch videos, submit milestones, and feel connected — even after loss.
Both demos are fully interactive · No login required · Nothing is saved or submitted
All Plans
Choose Your Plan
Everything Side by Side. All four options at a glance — pick what fits your family, your budget, and your timeline.
Care Program
For those facing terminal illness or end-of-life planning.
No Cost
Core services at no cost
- Free account setup
- 10 free handwritten letters
- Unlimited digital letters
- Unlimited video & voice uploads
- Free Memory-Coded Messages
- Compassionate support team
The Comfort Plan
No monthly commitment. Only pay for what you use.
One-time setup fee applies
- Digital letters — free, unlimited
- Video & voice uploads — free
- Memory-Coded Messages — free
- Handwritten letters — paid
- Physical items mailed — paid
- Memorial videos — contact us
Family Plan
Up to 5 family members, each with their own full account.
one-time
Up to 5 accounts · lifetime access · no monthly fees
- Up to 5 family accounts
- Unlimited digital letters each
- Unlimited video & voice uploads
- Memory-Coded Messages
- Shared family dashboard
- Coordinate deliveries together
Legacy Membership
Premium perks + sponsors 2 Care Program families monthly.
Cancel anytime · No setup fee
- $150/year Special Experience credit
- 1 handwritten letter credit/month
- 1 physical item credit (≤10 lbs)
- Premium paper & envelopes
- 5 free memorial videos
- Up to 5 private family accounts
- Sponsors 2 Care Program families
Also available: Individual Plan ($49.99) & Bundle Plan ($249.99)
The Individual Plan is a one-time setup for a single person. The Bundle Plan includes everything in the Family Plan plus 10 letter credits & 3 item delivery credits bundled in.
View all options"Your MemoirX Care Membership has been fully sponsored by The Johnson Family in honor of their loved ones. Their gift ensures your voice and memories will be preserved with dignity and care during this difficult time."
What families facing terminal illness receive
How It Works
You become a Legacy Member
$79.99/month — cancel anytime
2 families are sponsored
Every month, in your family's honor
They receive a full account
Letters, messages, uploads — all free
Full Comparison
Compare All Options. See exactly what's included in each option at a glance.
Service | Care ProgramFree | The Comfort Plan$0/month | Legacy Member$79.99/month |
|---|---|---|---|
Digital Letters | Free, unlimited | Free, unlimited | Free, unlimited |
Video & Voice Uploads | Free, unlimited | Free, unlimited | Free, unlimited |
Memory-Coded Messages | Free | Free, unlimited | Free |
Handwritten Letters | 10 free letters | Paid service · bundles available | 1 credit included/month + premium paper |
Physical Item Mailed | Paid service · bundles available | 1 item credit included (≤10 lbs) | |
Photo / Video Session | Paid service | Included | |
Memorial Videos | Contact for pricing | 5 included (1 per family member) | |
$150/yr Experience Credit | Included annually | ||
Premium Paper & Envelopes | All letters upgraded | ||
Up to 5 Family Accounts | Included |
International delivery may include additional fees.
Individual service rates — letters, keepsakes, sessions & more
Pricing Questions?
Quick answers to common pricing inquiries
Are digital letters really free?
Yes — digital letters are free for every client, with no minimum and no limit. Store and schedule as many as you need.
What do Care Program clients get free?
Care Program clients receive a free account plus 10 free handwritten letters, free video and voice uploads, and free Memory-Coded Messages — all at no additional cost.
Are there any hidden fees?
No hidden fees ever. You only pay for the services you choose. We're completely transparent about every cost.
Do bundles expire?
No, your letter and item bundles never expire. Use them whenever you're ready, at your own pace.
What are Memory-Coded Messages?
Memory-Coded Messages are personalized messages triggered by specific life events — birthdays, anniversaries, milestones — delivered exactly when your loved ones need them most.
Can I cancel the monthly membership anytime?
Yes. Cancel anytime with no penalties. Everything you've built — letters, messages, family connections — stays intact. Premium perks simply pause until you reactivate.
Ready to Get Started?
30 minutes to 1 hour · no obligation · talk directly with our team
Book Free ConsultationJoin families who trust MemoirX with their most precious memories